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What's Included?
OnAir Pro- Full OnAir System
+ Interior Console (Fits Gen 2 & 3 Interior)
+ All-Down Mode (5 Click "Low")
+ 28mm Safety Bump Stop
Note: We’ve added a bump stop to limit how low the car drops if air leaves the system. It improves durability, prevents metal-on-metal contact if you bottom out, and is the better choice if you want comfort over “slamming” — all-down still works
OnAir Pro Slam Kit- Full OnAir System
+ Interior Console (Fits Gen 2 & 3 Interior)
+ All-Down Mode (5 Click "Low")
+ 15mm Shortened Bump Stop +4-5 Days
Note: We’ll shorten the bump stop to lower the front more while still protecting the strut and preventing metal-to-metal contact if it bottoms out. However, a cut bump stop absorbs less impact, which can reduce comfort, increase stress on the shock absorber, and affect durability
Warranty
OnAir Warranty
Warranty coverage depends on the product type:
- OnAir Pro Kits – 2 years or 50,000 km (31,000 miles), whichever comes first
- OnAir Slam Kits – 1 year or 30,000 km (18,600 miles), whichever comes first
Slam Kits are designed to allow more travel so the vehicle can sit lower. To achieve this, a shorter bump stop is used.
The standard bump stop (28 mm) is designed for optimal load distribution under compression. The shorter bump stop used in Slam Kits (15 mm) reduces this cushioning, increasing stress on the lower section of the air suspension strut when the vehicle is aired out.
For this reason, Slam Kits are subject to increased wear, and a shorter warranty period applies.
What’s Covered
This warranty covers:
- Manufacturing defects
- Faulty components
- Issues arising from normal road use
If a part is found to be defective within the warranty period, we will:
- Replace the faulty part with a new equivalent item
We will also:
- Cover shipping costs for the replacement part
What’s Not Covered
This warranty is parts-only.
We do not cover:
- Labour costs for installation or removal
- Garage or workshop fees
- Vehicle downtime or inconvenience
Usage Guidelines (Important)
To maintain warranty coverage, the system must be used correctly:
-
Low Setting (5mm lower than OnAir)
Only for smooth road surfaces
-
OnAir Setting
Default ride height
Most comfortable and balanced
Recommended for normal driving -
High Setting (20-30mm higher than OnAir, depending on car)
For bumps, ramps, and obstacles only
Do not drive in this setting for extended periods
Prolonged use will increase wear on components
Failure to follow these guidelines may result in:
- Premature wear of airbags and components
- Void of warranty on affected parts
Maintenance Requirements
Regular maintenance is required to keep the system operating correctly and to maintain warranty coverage:
-
Height sensor link arms
Check periodically to make sure they move freely
Ensure they are not seized or stiff (can occur due to dirt, salt, or corrosion) -
Air tank (humid climates)
If you live in a humid environment and use the system regularly,
drain the air tank periodically to prevent moisture build-up
Lack of maintenance may lead to component failure and may void warranty on affected parts.
Additional Exclusions
The warranty does not apply to:
- Incorrect installation
- Misuse or improper operation
- Damage from accidents or external factors
- Wear and tear (including bushes, seals, airbags under improper use)
- Modified or tampered products
Making a Claim
To make a warranty claim, you must:
- Provide proof of purchase
- Supply clear photos/videos of the issue
- Allow us to assess the fault before any parts are removed or replaced